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Professional plumbing products for trade partners
Aquaberg

Return & Refund Policy

General return, cancellation and refund principles for Aquaberg business orders.

Business order returns

Return eligibility depends on the product condition, order circumstances, commercial terms and applicable law. Dealers should contact Aquaberg before returning goods.

Damaged or incorrect supply

Report verified damage, shortage or incorrect supply with supporting order and product details as soon as reasonably possible.

Refunds and adjustments

Where approved, refunds, replacements or account adjustments are processed according to the agreed commercial resolution and applicable payment method.